How to buy fuel via app, serve yourself at NNPC stations

The Nigerian National Petroleum Company Limited has begun introducing self-service fuel pumps at selected NNPC Retail stations, allowing motorists to dispense petrol themselves using a mobile application.

The development is part of NNPC’s plan to deploy between 50 and 70 smart, self-service stations across the country within the next six months.

Unlike the conventional system where an attendant dispenses fuel, the self-service model allows customers to select the amount of fuel they want, make payment through an app and use a code to activate the pump.

NNPC Retail shared a guide on its X handle on Friday showing motorists how to use the system.

Here is a step-by-step guide on how to buy and dispense fuel yourself at participating NNPC stations:

Step 1: Motorists who want to use the self-service facility should first download the NRL Fuel App. Get the download link from the NNPC X handle.

Step 2: Open the app, tap Fuel Purchase, and select your fuel type.

Step 3: Browse the station list and choose an NNPC Retail station offering the self-service option.

The facility is currently available only at selected stations as NNPC rolls out the new system. Look for the green Self-Serve badge next to the station name. Tap it to select.

Step 3: After selecting the station, enter the amount you wish to spend on fuel. Review the quantity and price, then tap Pay from Wallet. The system will process the transaction based on the amount entered.

Step 4: Once the payment is successful, the app will generate a digital receipt. It contains your Order ID, your Self-Service Code, and a QR Code.

Step 5: At the pump, enter your 8-digit self-service code on the terminal and press the hash key. Once validated, pick up the nozzle and fuel up—exactly the amount you paid for.

NNPC Executive Vice President, Downstream, Mumuni Dagazau, said the new model was part of the company’s plan to transform conventional filling stations into broader energy and mobility hubs.

At the newly commissioned smart station on Bill Clinton Drive, Airport Road, Abuja, NNPC Retail Executive Director, Retail Operations and Mobility, Shettima Baba-Kukawa, said customers could complete transactions on their phones and dispense the exact amount of fuel purchased.

NNPC said the smart stations would combine conventional petrol sales with services such as electric vehicle charging, liquefied petroleum gas, compressed natural gas and other mobility services.