Uber Bows Out Of Nigeria After 12 Years Of Ride-Hailing Operations

Global ride-hailing company Uber has announced the end of its operations in Nigeria after 12 years in the country’s transportation sector.

The company said it would formally wind down its Nigerian operations from Wednesday, September 2, 2026, following a review of its business activities in the country.

In a statement announcing the decision, Uber described its withdrawal as a difficult development and apologised to customers who may be affected by the discontinuation of its services.

The company said it has been privileged to serve Nigerians since commencing operations in Lagos in 2014, providing a platform that connected commuters with independent transportation providers for daily trips, social engagements and other journeys.

Uber expressed appreciation to its customers for their patronage and trust over the years, while acknowledging that its exit could affect the daily routines of many users who relied on the platform for transportation.

The company also announced that its customer help centre would remain operational until September 23 to assist users with final enquiries relating to their accounts.

Uber’s Nigerian operations has faced several challenges over the years, particularly disagreements with drivers over fare structures, commission charges and what drivers described as unfavourable working conditions.

Drivers associated with the platform staged protests at different periods, including in 2017, 2023 and 2025, raising concerns over the cost of operations and the terms of their engagement with the ride-hailing company.

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Uber’s exit from Nigeria adds the country to the list of markets where the global technology company has discontinued operations.

Since its international expansion began following its launch in 2009, Uber has reportedly withdrawn from several markets across Asia and Africa.

The company did not provide specific details on the factors responsible for its decision to leave the Nigerian market.

Uber’s departure brings an end to more than a decade of operations in Nigeria and is expected to generate fresh discussions about the challenges facing international technology and transportation companies operating in the country’s business environment.